KWL Terms and Conditions |
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DELIVERY POLICY |
Delivery of cargo is contingent upon the payment of all relevant charges, production of original document and the goods being released by the Jamaica Customs.
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EXPORT RESTRICTIONS |
At this time Kingston Wharves Limited is unable to facilitate the payment of export charges over the Internet
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SECURITY |
Clients who use the Kingston Wharves Limited E- Payment Facility are responsible for the security of their user name and/or password. Should they inadvertently let someone else know their user name and/or password they should contact Kingston Wharves Limited immediately to change their user name and/or password, before any third party damages may occur.
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Credit card fraud and misuse is a growing problem. In the event anyone has access to your credit cards and uses them to pay any charges in your name and address, with or without your permission, Kingston Wharves will not be liable.
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Our web site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. Only certain employees have access to the information you provide us. The Certification Authority Verisign, also certifies this site; our customers communicate securely using the Secure Sockets Layer (SSL - 128bit) technology, the standard for secure communications on the Web.
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Kingston Wharves will not be responsible for any business lost (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable.
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REFUND RETURN & CANCELLATION POLICY |
The Customer Service Manager will review all requests for refunds or cancellations, on a case-by-case basis. If you have any questions about the privacy statement or refund policy, the practices of this website, or your dealings with the website, you may contact:
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Customer Service Manager |
Third Street, Newport West |
Kingston 13 |
Jamaica W.I. |
Telephone: (876) 923-9211-8 |
Fax: (876) 923-5361 |
Email Address: helpdesk@kwljm.com |
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KWL will respond to customer service queries within two business days.
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